![]() To do so, please go to the Facebook Business manager of the business to be verified → Settings → Security Center and click "Start Verification" button.įollow on-screen instructions to provide data and upload all the required documents. ![]() If you have not started the process of Business Verification please start it as soon as possible. If Business Manager is verified, you should see the same status on below "Business Verification" header: If Account Status is not "Approved", in the majority of cases it means that the Business Manager hosting the WhatsApp Business Account (WABA) that was connected to Man圜hat hasn't been verified by Facebook yet. WhatsApp Business Account is verified and approvedĬheck this by going to Facebook Business Manager → Settings → WhatsApp Accounts → Click your account name → Settings Tab and looking below the header called " Account Status". We also remind you that in order to use the WhatsApp integration, your account must have an active PRO plan subscription: Also, feel free to use our helper bot available by clicking the "Get help with connection" link below the "Connect" button. ![]() We strongly recommend you consult our WhatsApp Beta Participant's Guide to avoid activation problems. We recommend that you complete the integration connection process at first. ![]() If you did this, your WhatsApp channel settings should look like this: This article only addresses issues that might occur after you have successfully completed the process of connecting WhatsApp integration to your MC account. In the rest of this article we explain how you can independently check that each of these conditions is met and what to do if it is not. This means that your account will be limited in the number of WhatsApp contacts to whom you can send messages. If at least one of these conditions is not met, then the channel activation can't be completed.
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